Who we are
Our website address is: maidenaustralia.com.au.
What personal data we collect and why we collect it
When you fill out a contact or enquiry form on our site, we collect the data shown in the form as well as the visitor’s IP address and browser user agent to help spam detection.
We use your information to respond to your enquiry, but we do not use it for marketing purposes.
When you place an order through our online shop, we store the information you provide (such as name, contact information, shipping address, and the items you wish to order).
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are used to “remember” you and your preferences, and perform essential functions such as allowing customers to register and remain logged in.
When you use our shop, cookies are used to remember your shopping cart contents and recently viewed items. No personal information is stored within these cookies.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to record statistics about our website visitors and how they interact with our website. This does not contain any personally-indentifying information. We use this information to better understand how our users use our website, so we can make improvements.
Who we share your data with
When you place an order, depending on your selections, our website might share your information with 3rd parties such as Australia Post (to get a shipping estimate) or our payment processor to charge your credit card.
We offer a newsletter service, which stores your name & email address so that we can send you marketing information. You can unsubscribe from this list at any time.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will store data about online orders indefinitely for our records.
We do not store any credit card information.
Your contact information
If you have questions about your personal information, please contact Nathan Wong with any enquiries.